Fragile Culture — Return & Refund Policy

Made-to-Order Apparel

At Fragile Culture, every piece is created with care. Our apparel is made to order through our production partner, allowing us to offer unique designs while minimizing unnecessary inventory.

Returns & Exchanges

Because our products are made to order, we generally do not accept returns or exchanges due to incorrect size selection, change of mind, or personal preference.

Please review product descriptions and sizing charts carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible, ideally within 7 days of delivery, through our website's Contact page.

Include your order number, a description of the issue, and clear photographs.

We will review the issue and arrange an appropriate replacement, correction, or refund when warranted.

Order Cancellations

If you need to cancel or change an order, please contact us immediately. Once production has begun, changes or cancellations may no longer be possible.

Refunds

Approved refunds will be issued to the original payment method. Processing times vary depending on your payment provider or bank.

Please do not return merchandise without first receiving instructions from Fragile Culture.

Nothing in this policy limits rights or remedies provided by applicable consumer protection laws.

Thank you for supporting Fragile Culture and independent creativity.

Dream. Believe. Become.